Disputes & Appeals
Challenge claim decisions or appeal rejected claims
Active (1)
DSP-2024-000042appealUnder Review
Related to claim: CLM-2024-001198
Reason: Incomplete Review
The initial assessment did not consider the full extent of the water damage. Additional areas in the basement were affected but not included in the original claim evaluation.
Submitted 8 Jan 2024View Details
Resolved (1)
DSP-2024-000038disputeResolved - Approved
Related to claim: CLM-2024-001050
Resolved 6 Jan 2024View Details
How Disputes & Appeals Work
1. Submit
Raise a dispute or appeal from any claim that has been rejected or where you disagree with the settlement.
2. Review
Our senior adjusters and appeals panel will review your case with any new evidence provided.
3. Resolution
You'll receive a final decision typically within 10-15 business days.